Privacy & GDPR

Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) We are registered under the Data Protection Act. 
Finally, with the purposes of General Data Protection Regulation, alias EU 2016/679 (following as ‘GDPR’), subprint.solutions is named as the Data Controller of the domain and the data protection procedures. The user of the website can contact us using the following official email address: info@subprint.solutions.

Information we collect.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not pass any of your details email to any other trader or organisation. We will give you the chance to refuse any marketing email from us in the future if you inform us at the time of placing any order.

The type of information we will collect about you includes:
•    your name,
•    address,
•    phone number,
•    email address.

We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

Use of collected information.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.
The data controller will use your information together with other information for administration, marketing, credit scoring, customer services and profiling your purchasing preferences. We will disclose your information to our service providers and agents for these purposes. We may keep your information for a reasonable period to contact you about our services.
If you apply for credit then to help us to make credit decisions about you, to prevent fraud, to check your identity and to prevent money laundering, we may search the files of credit reference agencies who will record any credit searches on your file. We may also disclose details of how you conduct your account to such agencies. The information will be used by other credit grantors for making credit decisions about you and the people with whom you are financially associated for fraud prevention, money laundering prevention and occasionally for tracing debtors.
We will not share your information with any external organisations other than for the above purposes. 

We may contact you by mail, telephone, SMS or e-mail to let you know about any goods, services or promotions that may be of interest to you. When you give us your personal information, we will give you the opportunity to opt out of receiving such information from us but remember that this will preclude you from receiving any of our special offers or promotions in future.
You may also exercise your right to opt out of the use of your information for marketing purposes at any time by contacting us by the methods explained at the end of this notice.

To make sure we follow your instructions correctly and to improve our service to you through training of our staff, we may monitor or record telephone calls.
When you give us information about another person, you confirm that they have appointed you to act for them and to consent to the processing of their personal data.

Data Retention.

As requested by the GDPR, We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Access.

As GDPR provides, you have the full right accessing to certain information associated with your Account sending as an email. If you terminate your Account, any public activity on your Account prior to deletion may remain stored on our servers and may remain accessible to the public.
To protect your privacy and security, we may also take reasonable steps to verify your identity before updating or removing your information. The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business for disaster recovery purposes. Your ability to access and correct your information may be temporarily limited where access and correction could: inhibit Subprint.solutions's ability to comply with a legal obligation; inhibit Subprint.solutions's ability to investigate, make or defend legal claims; result in disclosure of personal information about a third party; or result in breach of a contract or disclosure of trade secrets or other proprietary business information belonging to Subprint.solutions or a third party.

User rights under the GDPR.

You have the following data protection rights:
·    If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing us.
·    In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing us.
·    You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us by emailing us.
·    Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
·    You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Your choices.

You can use some of the features of the Services without registering, thereby limiting the type of information that we collect.
You may unsubscribe from receiving certain promotional emails from us. If you wish to do so, simply follow the instructions found at the end of the email. Even if you unsubscribe, we may still contact you for informational, transactional, account-related, or similar purposes.
Many browsers have an option for disabling cookies, which may prevent your browser from accepting new cookies or enable selective use of cookies. Please note that, if you choose not to accept cookies, some features and the personalization of our Services may no longer work for you. You will continue to receive advertising material but it will not be tailored to your interests.